Account Manager SMB- Business Sales

Verizon•Chandler, AZ

About The Position

Verizon is hiring an Account Manager for its small and medium business sales team. The role manages accounts in the 1–19 employee segment, driving sales, service revenue, and customer relationships. The Account Manager consults with business customers to identify challenges and recommend tailored technology solutions that improve their businesses and generate revenue for Verizon. The position combines new-business prospecting with retention and growth of existing accounts. The Account Manager develops and qualifies leads through cold calling, partner selling, lead-generation campaigns, and social selling; builds relationships with decision makers; presents multi-product solutions; and sells integrated offerings including Cloud, Security, ISP, VoIP, and Google platforms. Sales progress is tracked with sales force automation tools, and the role uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools. This is a mobile role based in Yuma, Arizona. Work is primarily at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation is commission-based and includes base pay and target individual-based commission; earnings vary by geography, performance, experience, and job-related skills.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • One or more years of sales experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.
  • Self-motivation and ability to craft solutions to address clients’ problems.
  • Ability to explain complex technology in terms customers can understand.
  • Ability and willingness to cold-call, meet new people, and discover customer needs.
  • Initiative to close deals, integrity, and a collaborative approach to team success.

Nice To Haves

  • Associate’s or Bachelor’s degree, or related certifications or college courses.
  • One or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor one’s approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and generate incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored technology solutions.
  • Educate and engage customers about innovative business solutions.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Commission program with unlimited opportunity, with top earners potentially exceeding compensation plans and competing for sales incentives.
  • Sales recognition programs with incentives that have included all-inclusive domestic and international travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless plans and accessories.
  • Pet insurance and additional employee perks.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
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