Account Manager SMB- Business Sales

Verizon•New York, NY

About The Position

Verizon is hiring an Account Manager to drive business sales and manage accounts in the 1–19 employee segment. The role focuses on identifying business challenges, recommending tailored technology solutions, winning new customers, and retaining and growing existing accounts. The Account Manager will sell integrated solutions such as Cloud, Security, ISP, VoIP, and Google platforms, while building relationships with business decision makers and helping customers improve their operations and return on investment. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The schedule is 40 hours per week. Compensation includes base pay and target individual-based commission, with potential for additional earnings through commissions and sales incentives. The listed annual salary range for New York locations is $33,500–$59,000, based on a full-time schedule; compensation varies by location, skills, experience, and performance.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.
  • Self-motivation and ability to take initiative, close deals, and work collaboratively with a team.
  • Ability to explain complex technology solutions in clear, accessible language.
  • Integrity and strong customer relationship skills.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor one’s approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate customers about innovative business solutions and explain how technology can address business needs.
  • Build relationships with key decision makers and other client contacts.
  • Present and create multi-product solution opportunities, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Drive sales, increase service revenue, and manage account relationships.
  • Track and report sales progress using sales force automation tools.
  • Use Verizon's Velocity Selling methodology and AI and advanced CRM tools to support sales productivity and customer engagement.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the posting.
  • Up to eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Sales recognition programs and incentives, which have included domestic and international travel and gifts.
  • Discounts on Verizon products and services, including wireless plans and home internet solutions.
  • Pet insurance and other employee perks.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with service.
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