Account Manager SMB - Business Sales

Cellco Partnership • Mishawaka, IN

5d • Onsite

About The Position

Verizon is hiring an Account Manager SMB to drive sales and manage business relationships in the 1–19 employee segment in the Mishawaka area. The role focuses on developing new business and growing existing accounts by understanding customers’ business challenges and recommending tailored technology solutions that support their operations and deliver business value.

The Account Manager develops and qualifies leads through prospecting, cold-calling, partner-selling, lead-generation campaigns, and social selling. The role builds relationships with decision makers, presents multi-product solutions, and sells integrated offerings such as Cloud, Security, ISP, VoIP, and Google platforms. The position also involves educating customers, retaining and expanding the customer base, meeting sales targets, and tracking progress with sales force automation tools.

This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned sales territory may be approximately 50%. The position has 40 scheduled weekly hours and includes base pay and target individual commission, with compensation varying by geography, performance, skills, and experience. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

• Bachelor’s degree or four or more years of work experience.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• At least one year of sales experience.
• Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50%.
• Valid driver’s license.
• Self-motivated approach to finding solutions for clients’ problems.
• Ability to explain complex technology in understandable terms.
• Comfort with cold-calling and meeting new people to discover customer needs.
• Ability to take initiative, close deals, provide advice and counsel, and act with integrity.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college courses.
• At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
• Strong presentation skills in face-to-face and virtual environments.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor an approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base in the 1–19 employee segment.
• Identify customers’ business challenges and recommend tailored business and technology solutions.
• Educate and engage customers on Verizon business solutions.
• Build relationships with key decision makers and other client contacts.
• Present and create multi-product solution opportunities, including integrated Cloud, Security, ISP, VoIP, and Google platform solutions.
• Drive sales, increase service revenue, and manage account relationships.
• Track and report sales progress using sales force automation tools.
• Travel within the assigned geographic sales territory and attend occasional in-person training and meetings at a Verizon location.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions, including matching of up to 6% of eligible participant contributions; qualified student loan repayments may also count toward the matching arrangement.
• Paid time off, including five weeks of vacation, holidays, and personal days as described for the role.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Industry certifications through Verizon’s Get Certified program.
• Employee discounts of up to 50% on Verizon products and services, including wireless plans and Fios services.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards for top performers.
• Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Tuition assistance.
• New hires receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level