Service Sales, Account Manager (35446)

CEC FACILITIES LLC•Irving, TX

About The Position

The Service Sales, Account Manager works under the minimal supervision of the Director, Service Sales, to improve CEC’s market position and financial growth and profitability. The role focuses on strategic opportunities and partnerships with building owners and end users that align with the company’s service solutions and offerings. Primary emphasis is on attracting new customers and expanding service offerings within the existing customer base, with a secondary emphasis on retaining and servicing legacy accounts. The position develops sales opportunities and strategies, manages opportunities and forecasts in Salesforce, collaborates with estimating and operations on project strategy and proposals, conducts onsite equipment surveys, presents solutions, and leads client negotiations through contract execution. The role also supports collaboration across departments and the business development team, and monitors opportunities, solutions, industry trends, and competitors.

Requirements

Bachelor’s degree in business or a related field.
At least 5 years of proven successful sales and business development experience focused on end-user clients.
Excellent verbal and written communication skills, including the ability to understand customer requirements and needs.
Understanding of basic business finance principles to articulate the impact of CEC solutions on client businesses.
Ability to act with integrity and build and maintain positive relationships with clients at multiple levels.
Computer aptitude and ability to develop proficiency with Microsoft Office, estimating software, and Salesforce.
Ability to produce and present highly professional proposals and presentations.
Strong problem-solving skills.
Basic knowledge of mechanical systems and applications sufficient to identify and understand basic concepts in building systems operation.
Organization, attention to detail, and ability to manage variable workloads to meet business expectations.
Ability to work 8 hours a day, 40 hours per week, and overtime as required, including night or weekend shifts as needed.
Ability to regularly lift and/or move up to 50 pounds.
Ability to meet the described mobility, communication, vision, and hearing demands of the position.

Responsibilities

Identify and generate sales opportunities that align with company objectives and capabilities.
Use Salesforce CRM to track and forecast opportunities and maintain pipelines adequate to meet monthly expectations.
Develop and implement strategic sales plans with specific revenue and profit goals aligned with departmental strategies.
Collaborate with estimating and operations groups on project strategy, pricing, proposal generation, and unique benefit offerings.
Participate in weekly sales meetings and departmental meetings as needed.
Lead formal proposal generation and presentation meetings as required by clients.
Conduct onsite equipment surveys and gather information to support accurate proposals and solutions.
Develop strategies for market segments and individual pursuits, including planning and preparing sales presentations for existing and prospective customers to sustain and grow market share and execute in-depth selling in all accounts.
Lead client negotiations, ensuring appropriate resources and reviews are in place to close transactions and sign commercially reasonable contracts.
Facilitate interactions with other departments to support communication and collaboration.
Support other business development team members in addressing challenges and resolving pursuit-related issues.
Analyze potential opportunities, new solutions, industry trends, and competitor strengths and weaknesses, and communicate findings to the team.
Perform other duties as needed to support projects, operations, and the department.