Service Sales, Account Manager

CEC FACILITIES LLC•Irving, TX

3d•Onsite

About The Position

This position works under minimal supervision of the Director, Service Sales, to improve CEC’s market position and overall financial growth and profitability. It focuses on strategic opportunities and partnerships with building owners and end users that align with the company’s service solutions and offerings. The role emphasizes attracting new customers and expanding service offerings among existing customers, with a secondary focus on retaining and servicing legacy accounts. The position develops sales strategies and pursues opportunities from proposal through negotiation and contract signing. It collaborates with estimating, operations, and other departments, conducts onsite equipment surveys, and supports the business development team. The role operates in a clerical office setting and includes required travel of up to 25%.

Requirements

Bachelor’s degree in business or a related field.
At least 5 years of successful sales and business development experience focused on end-user clients.
Excellent verbal and written communication skills, including the ability to understand customer requirements and needs.
Understanding of basic business finance principles to explain the impact of CEC solutions on client businesses.
Ability to act with integrity and build and maintain positive relationships with clients at multiple levels.
Computer aptitude and ability to develop proficiency in Microsoft Office, estimating software, and Salesforce.
Ability to produce and present professional proposals and presentations.
Strong problem-solving skills.
Basic knowledge of mechanical systems and applications sufficient to identify and understand basic concepts in building-system operation.
Organization, attention to detail, and ability to manage variable workloads to meet business expectations.
Ability to work 8 hours a day, 40 hours per week, with overtime and night or weekend shifts as needed.
Ability to regularly lift and/or move up to 50 pounds.
Ability to meet the role’s physical demands, including mobility in an office, prolonged sitting and computer work, talking and hearing, walking, reaching, bending, and potentially stooping, kneeling, crouching, or climbing stairs. Required vision includes close, distance, and color vision and ability to adjust focus; hearing must be good, normal or corrected.

Responsibilities

Identify and generate sales opportunities aligned with company objectives and capabilities.
Use Salesforce CRM to track and forecast opportunities and maintain pipelines adequate to meet monthly expectations.
Develop and implement strategic sales plans with specific revenue and profit goals aligned with departmental strategies.
Collaborate with estimating and operations groups on project strategy, pricing, proposal generation, and unique benefit offerings.
Participate in weekly sales meetings and departmental meetings as needed.
Lead formal proposal generation and presentation meetings as required by clients.
Conduct onsite equipment surveys and gather information to enable accurate proposals and solutions.
Develop strategies for market segments and individual pursuits, including planning and preparing sales presentations for existing and prospective customers to sustain and grow market share and execute in-depth selling across accounts.
Lead client negotiations, ensuring appropriate resources and reviews are in place to close transactions and sign commercially reasonable contracts.
Facilitate interactions with other departments to ensure effective communication and collaboration.
Support other business development team members in addressing challenges and resolving pursuit issues.
Analyze potential opportunities, new solutions, industry trends, and competitor strengths and weaknesses, and communicate findings to the team.
Perform other duties as needed to support projects, operations, and the department.