About The Position

The VTE Account Manager provides clinical demonstrations and instruction on company products in pre-sale, implementation, and post-sale settings. Presentations may be formal educational sessions or small-group and individual instruction in patient-care areas throughout healthcare facilities, with the goal of gaining or increasing acceptance of the company’s products and technology. The role is field-based and involves 40% travel. The Account Manager educates physicians, administrators, and other product users; supports product adoption and use across customer facilities; gathers and shares customer feedback; and represents the company at trade shows and educational meetings. The position also requires maintaining expertise in the assigned market and company products, communicating customer acceptance issues to internal teams, and contributing product feedback to Product Development and Marketing. This is a 100% commission role eligible for bonuses and benefits. Stryker notes that employees and new hires in sales and field roles requiring customer-account access may, depending on customer requirements, need to obtain a COVID-19 vaccination as an essential function of the role.

Requirements

  • A BS degree in a related field is preferred, or six years of demonstrated successful sales experience.
  • At least four years of related medical device experience.
  • Strong communication skills.
  • Maintain all certifications and vendor credentials.
  • Ability to work independently with little or no direct supervision.
  • Effective educational and presentation skills in settings ranging from one-on-one instruction to formal large-group presentations.
  • Ability to apply critical-thinking skills to solve complex clinical problems.
  • Excellent English-language command and comprehensive written and verbal communication, interpersonal, analytical, and organizational skills.
  • Ability to concentrate on detail, work independently, meet deadlines, and maintain strong attention to detail.
  • Demonstrated strong influential skills and followership.
  • Desire to participate in a healthcare team in the treatment of patients and anticipate the needs of others.
  • Comprehensive computer skills, including Microsoft Office and the ability to develop presentation materials.
  • Strong sales and business acumen.
  • Demonstrate clinical expertise and case excellence.

Nice To Haves

  • Experience in the endovascular/OR space.
  • Clinical acumen.

Responsibilities

  • Provide clinical demonstrations and instruction on company products in pre-sale, implementation, and post-sale situations, including in patient-care areas.
  • Present information to physicians and administration customers about the clinical and/or financial benefits of company devices.
  • Evaluate new products or device enhancements and provide information and feedback to Product Development and Marketing.
  • Work with customers to introduce, promote, and increase product usage throughout customer facilities.
  • Assist with collecting and disseminating information and feedback from customers.
  • Represent the company at trade shows and educational meetings and complete required reports.
  • Provide product support and education to users in person, through in-service sessions, or by written or verbal means.
  • Continuously build knowledge of developments in the assigned market and company products to serve as a subject matter expert.
  • Develop and share information with internal executives and staff about customer acceptance issues related to company technology and products during pre-sale and evaluation processes.

Benefits

  • Bonuses
  • Benefits
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