Account Manager
About The Position
The Account Manager serves as the primary contact for client accounts, building relationships with key decision-makers and providing staffing solutions aligned with clients’ business objectives. The role focuses on growing existing accounts and developing new business, coordinating client needs with the recruitment team, and monitoring account performance. The Account Manager identifies opportunities to expand staffing services, prepares tailored proposals and presentations, tracks sales and client satisfaction metrics, and shares account updates and growth opportunities with senior management. The role also requires staying informed about industry trends, market challenges, and competitive activity to guide account strategies.
Requirements
- At least 3 years of experience in account management, sales, or a client-facing role within the staffing or HR services industry.
- Strong understanding of staffing solutions and the ability to match client needs with appropriate talent.
- Excellent communication and negotiation skills, with the ability to build rapport and relationships with clients at all levels.
- A proven track record of meeting and exceeding sales targets.
- Strong organization and time-management skills, including the ability to multitask.
- A proactive, strategic mindset and a growth-oriented approach.
- Proficiency with CRM software and Microsoft Office applications, including Word, Excel, Teams, PowerPoint, and SharePoint.
Nice To Haves
- Bachelor’s degree preferred.
- Experience with Target Recruit (Salesforce) and Paycom (HRIS).
Responsibilities
- Serve as the primary point of contact for client accounts and develop strong relationships with key decision-makers.
- Understand client needs and provide staffing solutions aligned with their business objectives.
- Identify and pursue new business opportunities within existing accounts and with potential clients.
- Develop strategies to expand the client base and market presence.
- Work with the recruitment team to communicate client requirements.
- Oversee candidate selection and ensure client needs are met in a timely and efficient manner.
- Analyze accounts for opportunities to upsell and cross-sell staffing services.
- Develop proposals and presentations to secure additional and future business.
- Stay informed about industry trends, market challenges, and competitive activities, and provide strategic insights to the team.
- Monitor and report on assigned account performance, including sales and client satisfaction metrics.
- Provide senior management with regular updates on account status and development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
