Key Account Manager
Philips • Seattle, WA14d • Remote
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Key Account Manager - Amazon, Personal Health (US Remote, Seattle, WA , preferred, or Stamford, CT)
Philips•Seattle, WA
•Remote
About The Position
The Key Account Manager is responsible for executing the operational and tactical plans that support the growth and performance of key accounts for Philips Personal Health business. This role works in close partnership with the Senior Key Account Manager, who defines the overall account strategy. The role ensures accurate and timely execution of forecasts, promotions, reporting, and account activation, while supporting customer engagement and internal coordination. The Key Account Manager plays a critical role in translating strategy into execution, maintaining strong operational discipline, and enabling consistent business performance. The role collaborates cross-functionally to ensure alignment across sales, demand planning, marketing, Marketing, finance, and analytics teams, and operates within defined processes and guidance to deliver results.
Requirements
- Bachelor’s degree in Business, Marketing, Sales, or equivalent
- Minimum of 2+ years of experience in Account Management, Sales Operations, Analytics, or related field
- Exposure to eCommerce / Amazon environment
- Experience working with sales reporting and forecasting tools.
- Strong operational discipline, with the ability to execute forecasts, promotions, and reporting accurately and on time.
- Ability to use data confidently to interpret key performance indicators, spot risks early, and translate insights into clear action plans.
- Exceptional attention to detail across forecasting, trade activities, promotions, and reporting.
- Ability to manage multiple priorities effectively, balancing deadlines while focusing on the issues that will have the greatest business impact.
- Working knowledge of Amazon or eCommerce execution, including inventory flow, promotions, digital shelf fundamentals, and pricing or catalog management.
- Ability to collaborate seamlessly across demand planning, marketing, finance, and analytics, ensuring stakeholders stay aligned and deliver on time.
- Ability to communicate with clarity and ownership, providing concise updates, driving issues to resolution, and identifying opportunities to improve processes, tools, and reporting.
- Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
Nice To Haves
- CPG and Amazon account management experience is preferred.
Responsibilities
- Execute key account strategies by turning business priorities into clear actions, timelines, and deliverables.
- Own forecasting, reporting, and performance tracking across monthly, quarterly, and annual plans to support strong account results.
- Monitor sales, promotions, identify risks and opportunities and recommend next steps.
- Support promotional and trade execution from planning through post-event analysis while ensuring budget alignment and return on investment.
- Drive operational excellence by maintaining accurate data, streamlining processes, and ensuring flawless execution across tools and systems.
- Partner cross-functionally with sales, marketing, finance, analytics, and planning teams to keep account plans aligned and moving forward.
- Provide customer-facing support through meeting preparation, performance updates, and insight-driven communication that strengthens execution and decision-making.
Benefits
- generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- stock purchase plan
- education reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Job Search Resources
Career Resources
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