Commercial Insurance Assistant Account Manager - Construction

Lawley Insurance•Buffalo, NY
•$45,000 - $72,738•Hybrid

About The Position

Lawley is hiring a Commercial Insurance Assistant Account Manager to support construction accounts. The role produces and processes insurance documents, supports renewals and policy changes, and helps maintain service for clients. Lawley describes its workplace as relationship-focused rather than a call center, with a family-oriented culture and an emphasis on work-life balance. Business hours are 8:00 a.m. to 4:30 p.m.; hybrid schedules are available. The stated compensation range is $45,000 to $72,737.50, with actual compensation dependent on factors such as experience, training, skills, licenses, and location.

Requirements

  • At least one year of experience in a similar position; commercial experience is preferred.
  • Property & Casualty license, or willingness to pursue one within 90 days.
  • Relevant knowledge of insurance products, documents, and their uses.
  • Word and Excel skills.
  • Ability to work well independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Positive attitude in a fast-paced environment.
  • Ability to work quickly and efficiently.
  • Methodical, timely decision-making, particularly when prioritizing.
  • Precise communication skills, including under time constraints.
  • Commitment to making customers and coworkers feel important and valued.

Nice To Haves

  • Commercial insurance experience.
  • Applied/EPIC and carrier website experience.
  • College degree preferred.
  • Openness to continuing education.

Responsibilities

  • Produce summaries and prepare, order, and issue binders, certificates, policies, policy changes, premium/loss summaries, proposals, coverage reviews, and other insurance documents within designated timelines.
  • Obtain non-marketed renewal quotes from existing carriers and complete renewal processes.
  • Handle non-renewals and cancellations for cause.
  • Validate audits.
  • Maintain consistent and dependable attendance, availability, and punctuality to perform the essential functions of the position.
  • Identify cross-sell and upsell opportunities as appropriate.
  • Support miscellaneous duties and grow in the role as requested.

Benefits

  • Competitive salary and referral bonuses.
  • Medical, dental, and vision coverage, plus additional benefits.
  • Three weeks of PTO, prorated based on start date, and a generous holiday schedule; available from the first day.
  • Company 401(k) contribution starting on the first day for participants age 21 or older.
  • Educational support, career development, and growth opportunities.
  • Flexible schedules, including hybrid schedules.
  • Unlimited Volunteer Time Off opportunities.
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