Commercial Insurance Account Manager - Construction

Lawley Insurance • Buffalo, NY

4d • Hybrid

About The Position

Manage an established book of commercial insurance business, handling renewals and providing summaries, binders, certificates, policies, proposals, and other insurance documents within designated timelines. Conduct consultative conversations with commercial clients and establish and maintain relationships with clients and carriers. Obtain non-marketed renewal quotes from existing carriers, complete renewal processes, handle non-renewals and cancellations for cause, and prepare complete marketing submissions for existing clients as needed. Maintain dependable attendance, availability, and punctuality. Identify cross-sell and up-sell opportunities, and support miscellaneous duties as requested.

Lawley is a family-owned insurance broker with more than 70 years of history. The company emphasizes genuine relationships with clients and coworkers, community involvement, and a comfortable, family-oriented culture with a focus on work-life balance. The stated business hours are 8:00 a.m. to 4:30 p.m., and hybrid schedules are available. The estimated compensation range is $67,415.78 to $112,359.63; pay considers factors including experience, training, skills, licenses, and designations.

Requirements

• At least 3 years of insurance experience in customer service or account management.
• Property/Casualty license covering all lines.
• Relevant knowledge of insurance products, documents, and usages.
• Computer skills, including Microsoft Word, Excel, and Outlook.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Positive attitude in a fast-paced environment.
• Ability to work quickly and efficiently.
• Methodical and swift decision-making skills.
• Precise communication skills, including under time constraints.
• Dependable attendance, availability, and punctuality.

Nice To Haves

• Applied/EPIC experience is preferred.
• Openness to continuing education, a college degree, or equivalent industry designations.

Responsibilities

• Manage an assigned, established book of commercial insurance business.
• Handle renewals and provide summaries, binders, certificates, policies, proposals, and other insurance documents within designated timelines.
• Conduct consultative conversations with commercial clients.
• Establish and maintain relationships with clients and carriers.
• Obtain non-marketed renewal quotes from existing carriers and complete renewal processes.
• Handle non-renewals and cancellations for cause.
• Prepare complete marketing submissions for existing clients as needed.
• Maintain dependable attendance, availability, and punctuality.
• Identify cross-sell and up-sell opportunities as appropriate.
• Support miscellaneous duties as requested.

Benefits

• Competitive salary and referral bonuses.
• Medical, dental, vision, and other benefits.
• Three weeks of PTO, prorated based on start date.
• Generous holiday schedule.
• Company 401(k) contribution starting on the first day for participants age 21 and older.
• Educational support, career development, and growth opportunities.
• Hybrid schedule flexibility.
• Unlimited Volunteer Time Off opportunities.
• Work-life balance-focused culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed