Commercial Insurance Assistant Account Manager - Construction

Lawley Insurance • Buffalo, NY

5d • Hybrid

About The Position

Lawley is hiring a Commercial Insurance Assistant Account Manager supporting construction accounts. The position handles insurance documentation and renewal processes, validates audits, and supports account growth through cross-selling and up-selling opportunities. It requires dependable attendance, strong organization and attention to detail, effective communication, and the ability to work independently and collaboratively in a fast-paced environment.

Lawley is a family-owned insurance broker with more than 70 years of history. The company describes its culture as relationship-focused, community-oriented, and family-oriented, with an emphasis on work-life balance. The role has business hours of 8:00 a.m. to 4:30 p.m., and hybrid schedules are available.

Requirements

• At least one year of experience in a similar position; commercial experience is preferred.
• Property & Casualty license, or willingness to pursue one within 90 days.
• Relevant knowledge of insurance products, documents, and usages.
• Word and Excel skills.
• Ability to work well independently and as part of a team.
• Strong attention to detail and organizational skills.
• Positive attitude in a fast-paced environment.
• Ability to work quickly and efficiently.
• Methodical and swift decision-making, particularly when prioritizing.
• Precise communication skills, including under time constraints.
• Passion for making customers and coworkers feel important and valued.

Nice To Haves

• Commercial insurance experience.
• Applied/EPIC and carrier website experience.
• College degree.
• Openness to continuing education.

Responsibilities

• Produce summaries and prepare, order, and issue binders, certificates, policies, policy changes, premium and loss summaries, proposals, coverage reviews, and other insurance documents within designated timelines.
• Obtain non-marketed renewal quotes from existing carriers and complete renewal processes.
• Handle non-renewals and cancellations for cause.
• Validate audits.
• Maintain consistent and dependable attendance, availability, and punctuality required to perform the essential functions of the position.
• Identify cross-selling and up-selling opportunities as appropriate.
• Support miscellaneous duties as requested and grow within the role.

Benefits

• Competitive salary and referral bonuses.
• Medical, dental, vision, and other benefits.
• Three weeks of PTO, prorated based on start date, and a generous holiday schedule, available from the first day.
• Company 401(k) contribution starting on Day 1 for participants age 21 and older.
• Educational support, career development, and growth opportunities.
• Hybrid schedule flexibility.
• Unlimited Volunteer Time Off opportunities.
• Work-life balance emphasis.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed