Commercial Insurance Assistant Account Manager

The Jonus Group•St. Louis, MO

3d•Hybrid

About The Position

Seeking a dedicated and detail-oriented Commercial Lines Assistant Account Manager to support the Commercial Lines department and ensure seamless service delivery to clients. The role supports Account Managers and the Commercial Lines team, processes client and policy documentation, and assists with quoting new and renewal business. The position follows a hybrid work model, with 2–3 days in the office and flexibility to work remotely for part of the week. Candidates must be within driving distance of the office and available for occasional in-office meetings.

Requirements

At least 2 years of experience in a similar role within an independent insurance agency, focused on Commercial Lines.
Strong written and verbal communication skills, with attention to grammar and professionalism.
Ability to work independently and proactively while also being a team player.
Non-confrontational and approachable demeanor.
Detail-oriented and highly organized.
Must be within driving distance of the office and available for occasional in-office meetings.

Nice To Haves

Proficiency in Epic software or similar agency management systems.
Relevant insurance certifications or licenses.

Responsibilities

Process policy changes, endorsements, and certificates of insurance accurately and efficiently.
Handle evidences of insurance and other client documentation needs.
Provide administrative support to Account Managers and the Commercial Lines team.
Collaborate with team members to ensure timely and accurate service delivery.
Maintain and update client records in the Epic software system.
Assist with quoting new and renewal business as needed.
Communicate professionally with clients, carriers, and internal stakeholders.