Regional Account Manager (DC/MD)

SPECTRIO LLC • Baltimore, MD

19h • Remote

About The Position

The Regional Account Manager leads post-installation client support and service, manages client relationships, and generates sales opportunities and revenue for Spectrio. Based in the Washington, DC/Baltimore, MD market, the role is flex remote: working from home while traveling to dealership locations. The Regional Account Manager serves as the primary Spectrio contact for dealership partners, building trust through timely, effective communication, professionalism, accountability, organization, and knowledge of the industry.

The role partners with dealership principals, general managers, and other contacts to develop and maintain marketing campaigns using Spectrio’s digital engagement products. It monitors client satisfaction, product use, equipment, and content, coordinates with internal teams to address issues, trains dealerships on product initiatives, and identifies opportunities to retain, renew, and grow accounts. The position also prospects new opportunities for Regional Sales Managers, presents Spectrio products and services, supports sales processes, and works independently to meet monthly performance targets.

Requirements

• Outstanding attitude and proven work ethic.
• Excellent verbal, written, and body-language communication skills, including attentive listening.
• Excellent written and oral presentation skills.
• Strong cold-calling and closing skills, with a solid understanding of sales techniques.
• Strong attention to detail and a client-centric focus.
• Efficient, structured time-management skills.
• Ability and willingness to travel within a multi-state region.
• Ability to build successful, value-added client relationships through trust and confidence.
• Ability to embrace change and adapt to an evolving work environment.
• Driven, ambitious, coachable, and collaborative approach.
• Strong understanding of automotive market trends, business tools, and consumer behaviors.
• Proficiency with PC applications.
• Valid driver’s license and good driving record.
• Must reside in the local market.
• Relevant work experience of 6–8 years in outside automotive sales is a plus.
• Five years of successful sales and marketing experience in the automobile industry is ideal.

Nice To Haves

• Bachelor’s degree in business, marketing, communications, or a related field preferred.
• At least 3 years of automotive industry experience preferred.
• Account management experience in the automotive industry preferred.
• Established relationships and performance management experience within automotive dealerships preferred.
• Six to eight years of outside automotive sales experience is a plus.
• Five years of successful sales and marketing experience in the automobile industry is ideal.

Responsibilities

• Partner with dealer principals, general managers, and dealership contacts to develop campaigns aligned with dealership marketing plans.
• Stay current on Spectrio products and services and understand the competitive landscape.
• Meet with, educate, and advise dealership decision-makers on digital engagement platform best practices.
• Keep playlists current and targeted to dealership goals, traffic patterns, dwell times, and customer demographics.
• Measure, report, and communicate how dealer satisfaction affects client retention and renewals.
• Collaborate with Spectrio’s Production Department to create and distribute digital assets and optimize user experience.
• Evaluate client experience and product utilization across channels and share best practices.
• Provide management with feedback and perspective on the competitive landscape.
• Liaise between Spectrio’s internal client-facing departments and its clients.
• Launch product initiatives and train new and qualified dealership clients.
• Inspect and report on installed equipment, including TV screens, racks, and media players.
• Report technical and content issues through appropriate channels, communicate resolutions, and follow up to client satisfaction.
• Meet or exceed monthly key performance indicators and Spectrio Sales Standards of Excellence.
• Plan effective client-contact travel schedules and follow Spectrio branding and image guidelines.
• Prospect new opportunities for handoff to Regional Sales Managers.
• Assess sales prospects’ needs, communicate value propositions, and present Spectrio products and services.
• Schedule sales presentations with senior decision-makers in automotive or advertising environments.
• Identify upsell opportunities and submit implementation documents.
• Request referrals and testimonials from satisfied clients.
• Follow up with clients on meetings, proposals, proposal adjustments, tailored information, and CRM data entry.
• Work independently and perform other duties as assigned.

Benefits

• Company-provided monthly internet allowance.
• Accrued paid vacation/personal time: 15 days per year under 3 years of service, 17 days per year for 3–5 years, and 20 days per year for 5 or more years.
• Up to 40 hours (5 days) of paid sick leave per year.
• 10 paid company holidays per year.
• Medical insurance with three plan options.
• Dental insurance with high and low PPO options.
• Vision insurance.
• Employer-paid basic life insurance with a $50,000 policy.
• Employer-paid short-term disability covering 60% of weekly salary for up to 26 weeks.
• Optional voluntary life/AD&D, long-term disability, accident, critical illness, and hospital indemnity coverage.
• Pet benefits plan.
• Confidential 24/7 Employee Assistance Program.
• Paid parental leave.
• 401(k).
• Health Savings Account (HSA).
• Flexible Spending Account (FSA), including Dependent Care FSA.
• Education reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed