Regional Account Manager, US HPP, Washington DC

AstraZeneca•Charlottesville, DC

18h

About The Position

The Regional Account Manager represents Alexion in educating hypophosphatasia (HPP) disease customers, identifying patients who may be impacted by HPP, and increasing awareness of Alexion’s disease awareness initiatives. The role is accountable for customer satisfaction and sales performance in the assigned territory, implementing disease, diagnostic, and branded programs, and maintaining effective relationships with internal and external customers. This field-based position develops and executes account-specific territory business plans, manages territory and market dynamics, and builds product, clinical, technical, and scientific knowledge. The manager educates healthcare providers on diagnostic approaches and appropriate testing, qualifies leads and new accounts, delivers product expertise and customer service, and makes persuasive sales calls. The role partners with Alexion stakeholders and management, manages time and resources, uses CRM tools, and completes accurate, timely administrative reporting while adhering to company policies and its Code of Ethics and Business Conduct. The duties are generally conducted in a field environment. Employees must be able to travel regularly within the territory, work comfortably in clinical settings, use a computer and communication tools, collaborate, problem-solve, and maintain general availability during standard business hours. Travel is at least 50–60%, including frequent overnight travel and some weekend travel.

Requirements

Degree in life science and/or business/marketing.
Documented track record of consistent top-tier sales results, including a consistent record of success in the top 20%.
At least 5 years of pharmaceutical or equivalent experience, such as biotech or medical device experience.
Ability to work effectively both independently and collaboratively in a team-oriented environment.
Ability to gain consistent access to healthcare providers and develop strong professional relationships for scientific exchange and promotion in community and academic centers.
Demonstrated success in strategic territory management.
Effective verbal and written communication skills and organizational abilities.
Valid driver’s license and clean driving record.
Ability to travel at least 50–60% within the assigned territory, including frequent overnight and some weekend travel.
Ability, with or without accommodation, to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate; and maintain general availability during standard business hours.

Nice To Haves

Advanced or master’s degree.
Biopharma experience.
Top-tier awards, such as a President’s Club Award.
Sales experience in Endocrinology or Medical Genetics, or experience selling to physicians specializing in bone disorders.
Experience selling enzyme replacement therapy products.
Orphan, ultra-orphan, or rare disease experience.
Sales experience in Nephrology, Orthopedic Surgery, or Rheumatology.
Experience with self-injected products.
Institutional or academic-center account experience.

Responsibilities

Consistently achieve or exceed sales objectives in the assigned territory.
Develop and maintain in-depth knowledge of the product, market, and customers.
Develop and implement strategically targeted, account-specific territory business plans aligned with corporate strategy and informed by local market forces.
Manage the territory, analyze market dynamics, meet territory sales goals, and update business plans as needed.
Develop and maintain strong clinical, technical, and scientific knowledge.
Seek out and qualify leads and profile new accounts.
Educate customers on disease diagnosis, differential diagnosis, and appropriate testing of patient populations.
Use marketing tools and resources, including PowerPoint presentations, appropriately.
Lead implementation of the patient-centric partnership model with physicians, staff, clinics, and hospitals in the territory.
Provide product expertise and customer service to accounts and make persuasive sales calls that result in sales of Alexion products.
Collaborate with TLLs, SALs, MSLs, FRMs, Market Access, Diagnostics, and other enterprise partners.
Interact proactively with Alexion management to refine product and market initiatives.
Manage time, priorities, CRM tools, resources, and workload effectively.
Complete administrative responsibilities and submit accurate, timely sales activity reports.
Perform work in alignment with Alexion’s Code of Ethics and Business Conduct and company policies and procedures.