Regional Account Manager, US HPP, Wisconsin/North Chicago

AstraZeneca•Lake Forest, IL

3d•Onsite

About The Position

The Regional Account Manager represents Alexion in educating customers about HPP, identifying patients who may be impacted by the disease, and increasing awareness of Alexion’s disease initiatives while maintaining high customer satisfaction across the assigned Wisconsin/North Chicago territory. The role implements disease-awareness, diagnostic, and branded sales and marketing programs and maintains effective relationships with external and internal customers. The position develops and executes account-specific territory plans aligned with corporate strategy, monitors local market dynamics, and works toward territory sales objectives. It provides clinical, technical, and scientific product expertise; educates healthcare providers about diagnostic approaches and appropriate testing; and leads a patient-centric partnership model with physicians, staff, clinics, and hospitals. The role collaborates with cross-functional partners, manages customer relationships and sales activity, and completes administrative responsibilities in accordance with Alexion’s Code of Ethics, business conduct, policies, and procedures. This is a field-based role requiring regular travel, including frequent overnight and some weekend travel. Duties include travel by public transportation, automobile, train, or plane; working in clinical settings; using a computer and communication tools; and maintaining general availability during standard business hours. Applicants must be able to perform these duties with or without accommodation.

Requirements

Degree in life science and/or business/marketing.
Documented record of consistent top-tier sales results, including a consistent track record of success (top 20% performance).
Minimum of 5 years of pharmaceutical or equivalent experience, such as biotech or medical device.
Ability to work effectively and consistently both independently and collaboratively in a team-oriented environment.
Ability to gain access to healthcare providers and develop strong professional relationships for scientific exchange and promotion in community and academic centers.
Demonstrated success in strategic territory management.
Effective verbal and written communication skills and organizational abilities.
Valid driver’s license and clean driving record.
Ability to travel a minimum of 50–60% within the assigned territory, including frequent overnight and some weekend travel.
Ability, with or without accommodation, to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex thought, analysis, and dialogue; collaborate with others; and maintain general availability during standard business hours.

Nice To Haves

Advanced or master’s degree.
Biopharma experience.
Top-tier sales awards, such as a President’s Club Award.
Sales experience in endocrinology, rheumatology, or medical genetics, and/or experience selling to physicians specializing in bone disorders.
Experience with enzyme replacement therapy products.
Orphan, ultra-orphan, or rare disease experience.
Experience in nephrology, orthopedic surgery, or rheumatology specialties.
Experience with self-injected products.
Institution or academic center account experience.

Responsibilities

Consistently achieve or exceed sales objectives in the assigned territory.
Develop and maintain in-depth knowledge of the product, market, and customers.
Develop and implement strategically targeted, account-specific territory business plans aligned with corporate strategy and informed by local market forces.
Manage the territory, analyze market dynamics, and update business plans to support territory sales goals.
Develop and maintain strong clinical, technical, and scientific knowledge.
Seek out and qualify leads and profile new accounts.
Educate customers on diagnostic approaches to HPP, differential diagnosis, and appropriate testing of patient populations.
Use marketing tools and resources, including PowerPoint presentations.
Lead implementation of a patient-centric partnership model with physicians, their staff, clinics, and hospitals, providing product expertise and customer service.
Make compelling and persuasive sales calls to designated customers to generate sales of Alexion products.
Collaborate with TLLs, SALs, MSLs, FRMs, Market Access, Diagnostics, and other Enterprise partners.
Proactively interact with Alexion management to refine product and market initiatives.
Manage time, priorities, CRM tools, resources, and workload effectively.
Submit accurate and timely reports on sales activities and manage other administrative responsibilities.
Perform work in alignment with Alexion’s Code of Ethics and Business Conduct, policies, and procedures.