Regional Account Manager, US HPP, Jacksonville FL

AstraZeneca•Gainesville, FL
•Onsite

About The Position

The Regional Account Manager represents Alexion by educating hypophosphatasia (HPP) disease customers, identifying patients potentially impacted by HPP, and increasing visibility of disease-awareness initiatives while maintaining high customer satisfaction in the assigned territory. The role implements disease-awareness, diagnostic, and branded sales and marketing programs and maintains effective relationships with internal and external customers. The position is field-based and focuses on achieving territory sales objectives, developing account-specific business plans, building clinical and product expertise, qualifying new accounts, educating customers on diagnosis and testing, and delivering product expertise and customer service. The manager works with physicians, their staff, clinics, hospitals, and cross-functional Alexion partners. The role also includes territory and CRM management, reporting, and compliance with Alexion’s Code of Ethics, Business Conduct, policies, and procedures. Regular territory travel is required, including frequent overnight and some weekend travel.

Requirements

  • Degree in life science and/or business/marketing.
  • Documented record of consistent top-tier sales performance, defined as top 20% performance.
  • At least 5 years of pharmaceutical or equivalent experience, such as biotech or medical device experience.
  • Ability to work effectively both independently and collaboratively in a team-oriented environment.
  • Ability to gain consistent access to healthcare providers and develop strong professional relationships for scientific exchange and promotion in community and academic centers.
  • Demonstrated success in strategic territory management.
  • Effective verbal and written communication skills and organizational abilities.
  • Valid driver’s license and clean driving record.
  • Ability to travel 50–60% within the assigned territory on a regular basis, including frequent overnight and some weekend travel.
  • Ability to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex analysis and dialogue; collaborate; and maintain general availability during standard business hours.

Nice To Haves

  • Advanced or master’s degree.
  • Biopharma experience.
  • Top-tier sales awards, such as a President’s Club Award.
  • Sales experience in endocrinology or medical genetics, or experience selling to physicians specializing in bone disorders.
  • Experience with enzyme replacement therapy products.
  • Orphan, ultra-orphan, or rare-disease experience.
  • Experience in nephrology, orthopedic surgery, or rheumatology specialties.
  • Experience with self-injected products.
  • Institution or academic-center account experience.

Responsibilities

  • Consistently achieve or exceed sales objectives in the assigned territory.
  • Develop and maintain in-depth knowledge of the product, market, and customers.
  • Develop and implement strategically targeted, account-specific territory business plans aligned with corporate strategy and informed by local market forces.
  • Manage the territory, analyze market dynamics, and update business plans to support territory sales goals.
  • Develop and maintain strong clinical, technical, and scientific knowledge.
  • Seek out and qualify leads and profile new accounts.
  • Educate customers on the diagnostic approach to HPP, differential diagnosis, and appropriate testing of patient populations.
  • Use marketing tools and resources, including PowerPoint presentations.
  • Lead implementation of the patient-centric partnership model with physicians, staff, clinics, and hospitals, providing product expertise and customer service.
  • Make compelling, persuasive sales calls to designated customers to generate sales of Alexion products.
  • Collaborate with TLLs, SALs, MSLs, FRMs, Market Access, Diagnostics, and other Enterprise partners.
  • Proactively interact with Alexion management to refine product and market initiatives.
  • Manage time, priorities, CRM tools, resources, and workload effectively.
  • Complete administrative responsibilities and submit accurate, timely sales activity reports.
  • Perform work in accordance with Alexion’s Code of Ethics and Business Conduct and company policies and procedures.
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