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Account Manager SMB- Business Sales

Verizon•Asheville, NC
•Onsite

About The Position

The Account Manager SMB – Business Sales delivers business solutions to small and medium-sized businesses by identifying customer challenges and recommending tailored technology solutions. The role focuses on managing accounts in the 1–19 employee segment, acquiring new customers, growing existing accounts, increasing service revenue, and meeting sales targets. Solutions may include cloud, security, ISP, VoIP, Google platforms, and other integrated software offerings. The position involves developing and qualifying leads through cold calling, partner selling, lead-generation campaigns, and social selling; building relationships with decision makers; presenting multi-product solutions; educating customers; and tracking sales progress using sales automation tools. The role supports Asheville, North Carolina, and surrounding areas. It is a mobile position with work primarily at customer or field locations and occasional visits to a Verizon location for training and meetings. Expected travel within the assigned territory may be up to approximately 50%, and scheduled hours are 40 per week.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual settings.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about Verizon business solutions and present tailored recommendations.
  • Build relationships with key decision makers.
  • Create and present multi-product solution opportunities.
  • Sell integrated software and technology solutions, including cloud, security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Commission-based compensation with potential to earn more and sales incentives.
  • Sales recognition programs and incentives, which have previously included all-inclusive travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts on Verizon products and services, including up to 50% off eligible products and services and wireless calling plans.
  • Additional perks including pet insurance.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.

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