Sales Account Manager

Surge Staffing•Chicago, IL

9d•$70,000 - $80,000

About The Position

The Sales Account Manager is responsible for the profitable operation of an assigned branch office. The role includes achieving profit results consistent with established expectations, implementing a consistent business development program to maximize billable hours and sales growth, increase market share and operating profits, and implementing and managing a quality standards program. The position must maintain 1,500 billable hours.

Requirements

Bachelor's degree or equivalent combination of work experience and education.
Previous experience in sales, human resources, or a service industry.
Strong sales and marketing skills to meet business development goals.
Proven track record of successful business development.
Extensive internet recruiting experience.
Strong PC skills and ability to navigate the Surge system.
Strong written and verbal communication skills and strong customer service skills.
Ability to advise, counsel, guide, and negotiate with others, including staff and temporary employees.
Ability to develop employees' professional skills through teaching and training.
Ability to analyze and evaluate people, data, and things to determine courses of action.
Ability to deal effectively and tactfully with people.
Ability to shift between two or more tasks.
Ability to understand and accurately apply basic math skills.
Ability to competently use work-related equipment and materials.
Ability to access areas where needed people, information, or equipment are located.
Ability to produce results in an unstructured environment and adapt to changes in priorities.

Responsibilities

Implement and monitor quality standards for all services rendered.
Implement and manage a detailed marketing program for the assigned branch, including personal and telephone sales calls, direct mail, in-office demonstrations, and public relations.
Direct and manage customer development activities, including face-to-face contact to develop relationships with existing and inactive customers and retain and grow revenue.
Implement and monitor activities to recruit, train, and retain temporary employees needed to fill available assignments.
Implement a bill/pay structure that ensures an appropriate gross profit level in conjunction with the management team.
Determine customer credit extensions with assistance from the corporate credit department.
Implement corporate collection policies and procedures.
Assist management with the annual preparation of a detailed forecast, including projected billable hours, sales, gross profit, and net profit.
Manage expenses necessary to achieve the desired net operating profit.
Perform other duties that may arise to assist in the success of Surge.
Maintain 1,500 billable hours.