Sales Account Manager

Automotive Keys Group (AKG)•Hollywood, FL

8d•Onsite

About The Position

We are seeking a motivated and experienced sales professional to join a dynamic call center team. The role drives revenue growth through proactive customer engagement, strategic account management, and consistent follow-up with existing and prospective customers. The person in this position manages an assigned book of business while seeking new opportunities to expand market share. The role involves 20–30 customer calls per day, balancing inbound service and sales calls with outbound activity. Knowledge of locksmith tools, hardware, and security products is a plus but is not required. The position is full-time and based in the office Monday through Friday, 9:30 a.m. to 6:00 p.m. Compensation consists of a base salary plus commissions; the salary range is undisclosed. A comprehensive benefits package is offered.

Requirements

High school diploma or GED required.
1–2 years of proven success in a sales or account management role.
Demonstrated ability to build and manage a sales pipeline using CRM systems.
Experience managing multiple accounts and priorities in a fast-paced environment.
Proficiency in Microsoft Excel, Word, and CRM or sales reporting tools.
Excellent verbal, written, and interpersonal communication skills.
Must be authorized to work in the United States on a full-time basis.

Nice To Haves

College degree preferred.
Knowledge of locksmith tools, hardware, and security products.
Strong understanding of the sales process, from prospecting to closing.
Highly organized and detail-oriented, with the ability to manage multiple customers simultaneously.
Metrics-driven mindset and ability to track and analyze personal performance.
Persistent and consistent in follow-up and customer engagement.
Proactive problem-solver who adapts quickly to changing needs.
Self-motivated, goal-oriented, and eager to exceed expectations.

Responsibilities

Plan and manage daily activities to maintain a consistent flow of outgoing calls, follow-ups, and customer touchpoints.
Handle 20–30 customer calls daily, including inbound calls from existing and prospective customers and outbound sales activity with existing customers.
Build customer relationships through trust, responsiveness, and personalized support.
Use CRM tools to track leads, opportunities, and follow-up actions.
Analyze customer trends and performance metrics to identify upselling and cross-selling opportunities.
Collaborate with team members to share insights, align on goals, and improve sales effectiveness.
Meet and exceed quarterly sales targets.