Account Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Life Sciences, Biology, Microbiology, Molecular Biology, Chemistry, Clinical Laboratory Science, Healthcare Administration, or a related field.
• Minimum of 2 years of related professional experience, which may include may include sales, customer-facing commercial support, field application support, clinical laboratory consulting, technical support, or other customer engagement experience within the in vitro diagnostics (IVD), medical device, life sciences, or healthcare industry.
• In lieu of a Bachelor’s degree, 4 additional years of related professional experience, defined above, will be accepted.
• Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
• Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action.
• Business acumen to understand how a business operates and how to make it successful.
• Effective and efficient problem analysis that leads to high-quality decisions.
• Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
• Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time.
• Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes.
• Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges.
• Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details
• Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes
• Priority setting that align with business objectives
• Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
• Organizing work and resources efficiently to ensure smooth operations
• Planning objectives and strategies to achieve them within a set timeline
• Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
• Drive for Results while successfully removing barriers
• Action Oriented: Takes action even when facing challenges

Nice To Haves

• Infectious disease market experience preferred.
• Capital and Reagent sales experience within clinical laboratory preferred
• Proven and documented track record in exceeding territory Capital and Reagent goals
• Proven and documented track record of consistent top finishes within sales team

Responsibilities

• Create and execute business plan to achieve or exceed territory growth per company plan and drive new business revenue through selling new instruments and reagents
• Develop strategy and individual responsibilities to close sales of all high value targets
• Maintain existing customer business to minimize lost business
• Manage pipeline to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan
• Coordinate activity of other field sales personnel in context of business plan
• Monitor monthly sales as reported in Tableau for accuracy and adjust action plans to account for shortages towards goal achievement
• Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy
• Provide technical expertise/assistance in product line as required in sales process
• Support and/or deliver key sales presentations/demonstrations where required
• Communicate with customers on product line technical issues where required
• Work collaboratively in a matrix environment with Regional and US Product Specialists for all product franchises including Microbiology, Molecular, Immunoassay and Vision Suite
• Leverage timely and effective engagement of Product Specialists, Service, Marketing and other internal personnel to progress, advance and close Opportunities within Region
• Develop relationships with key customers/opinion leaders within defined territory.
• Identify and develop key opinion leaders/reference sites within defined region.
• Establish relationships with these identified opinion leaders/reference accounts.
• Leverage relationships to expand existing business within defined region.
• Channel competitive information gathered in field to marketing and sales teams.
• Implement and participate in pilot projects with new product launches.
• Conduct quarterly business reviews with the Product Specialists and other supporting sales associates.
• Submit expense reports on a weekly basis.
• Maintain customer records in CRM on a daily basis for all accounts in their database. Close all appointments with notes and update milestones on a daily basis.
• Achieve minimum forecast accuracy for US dollars on a monthly basis performance expectations.
• Perform all work in compliance with company quality procedures and standards.
• Performs other duties as assigned.

Benefits

• A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
• Company-Provided Life and Accidental Death Insurance
• Short and Long-Term Disability Insurance
• Retirement Plan including a generous non-discretionary employer contribution and employer match.
• Adoption Assistance
• Wellness Programs
• Employee Assistance Program
• Commuter Benefits
• Various voluntary benefit offerings
• Discount programs
• Parental leaves