Strategic Account Manager

Toyota Financial Services, KINTO and KINTO JOIN
•Hybrid

About The Position

KINTO UK is seeking a Strategic Account Manager for a field-based position covering the South of the UK. The role focuses on developing client relationships and services across a portfolio of accounts, building long-term strategic relationships with key stakeholders, and delivering commercial targets by maximising income streams and share of wallet. The successful candidate will help KINTO act as a fleet strategy partner to clients and will need strong fleet management expertise and board-level presentation skills. The Account Management team develops long-term partnerships with key customers, helping them maximise value from fleet and mobility solutions while supporting retention, growth and exceptional service. This role may also involve leading fleet electrification and mobility projects, influencing product innovation, mentoring colleagues, and becoming an industry expert who helps shape customer strategy. On-the-job training will be provided, with the company open to discussing adjustments to suit individual learning styles. The position is with KINTO-UK Ltd, a mobility brand owned by the Toyota Group, whose offices are located in Portsmouth. KINTO-UK shares its HR function with Toyota Financial Services in the UK, but this role will not work directly for Toyota Financial Services. Employees must successfully obtain Enhanced Security Clearance, including checks of employment history, family background and financial records.

Requirements

  • Experience in vehicle leasing and/or fleet management.
  • Proven success in strategic account management.
  • Strong commercial and analytical skills.
  • Confident board-level presentation and stakeholder-influencing skills.
  • Customer-focused, collaborative, accountable, commercially aware, proactive and adaptable, with a commitment to continuous improvement.
  • Must successfully obtain Enhanced Security Clearance, including checks of employment history, family background and financial records.

Responsibilities

  • Manage strategic relationships between the business and clients, achieving targets and maximising income streams, including share of wallet.
  • Build long-term strategic and sustainable relationships with key stakeholders.
  • Build relationships with senior stakeholders.
  • Develop strategic account plans.
  • Drive client retention and share-of-wallet growth.
  • Lead business reviews and board-level presentations.
  • Identify efficiency and cost-saving opportunities.
  • Manage commercial negotiations and act as the voice of the customer.
  • Potentially lead fleet electrification and mobility projects, influence product innovation, mentor colleagues, and shape customer strategy.

Benefits

  • 25 days holiday plus 8 bank holidays.
  • Pension scheme with employer contributions starting at 11%, with contributions that can flex up to 15%.
  • Hybrid working policy, with the option to work from home two days each week.
  • Car scheme following successful completion of probation.
  • Private medical cover.
  • Life assurance scheme.
  • Retailer discounts.
  • Free onsite car parking.
  • Onsite nursery with discounted prices.
  • Monthly wellbeing hour.
  • Discounts on Toyota and Lexus cars.
  • Wellbeing events.
  • Volunteer days.
  • Employee assistance programmes.
  • Free fruit in the office.
  • On-the-job training.
  • Recruitment-process adjustments to support accessibility needs.
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