Account Manager - Unit4 Financials by Coda

Unit4

6d•Remote

About The Position

The Account Manager for Coda has full commercial ownership of a defined portfolio of existing customers in the France region. The role serves as the primary commercial contact and product advocate, helping customers realize value from their Unit4 Financials (U4F) solutions while managing retention, renewals, expansions, and long-term growth. The Account Manager works with senior customer stakeholders and closely collaborates with the General Manager, Sales Leadership, Sales Engineering, Solution Consulting, RevOps, Product, Marketing, Customer Success, and other go-to-market teams. Although the role is remote, customer visits in the field are expected.

Requirements

At least 3 years of experience managing enterprise software customers, ideally in financial management or ERP.
Strong commercial acumen and a proven track record of achieving revenue, renewal, retention, and account-growth targets.
Experience using MEDDPICC to navigate complex sales cycles while applying a value-based sales approach.
Ability to build trust and credibility with senior finance stakeholders and cross-functional teams.
Excellent communication, negotiation, and relationship-building skills.
A proactive, consultative approach, with strong organizational discipline and attention to detail.
Comfort working in a transforming environment with evolving processes, structures, and product offerings.
Business-fluent French and English.
Willingness to visit customers in the field.

Responsibilities

Manage a portfolio of Coda customers as their primary commercial contact and product advocate.
Own customer retention and expansion outcomes, identifying and progressing upsell and cross-sell opportunities with Sales Engineering and Solution Consulting.
Identify whitespace opportunities and drive value-based sales engagements.
Conduct structured account reviews to understand customer priorities, open issues, adoption, and future roadmap needs.
Build strong senior-level stakeholder relationships and position Unit4 as a long-term strategic partner.
Collaborate with RevOps, Product, Marketing, and Customer Success to align customer needs with solution positioning and value realization.
Maintain accurate CRM records, forecasting, pipeline progression, and opportunity stage management.
Contribute customer insights to the U4F go-to-market strategy, product development, and commercial execution.
Renew customer agreements on multi-year terms.