Teller Jobs

About The Position

Requirements

• Prior experience is not required.
• No degree, certification, or license is required.
• Demonstrate customer focus, knowledge of practices that prioritize customer needs, and the ability to create customized customer solutions.
• Demonstrate the ability to assess and manage risks associated with business objectives and activities.

Nice To Haves

• Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
• Relevant competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.
• A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Responsibilities

• Process a variety of customer interactions and provide a customer experience focused on financial wellbeing and loyalty.
• Educate customers about alternatives for completing financial interactions and options for managing transactions using technology, tools, and resources.
• Identify opportunities through meaningful conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities to connect customers with PNC products that meet their needs.
• Apply product and procedural knowledge to resolve customer problems.
• Follow policies and procedures and use sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match, pension, and stock purchase plans.
• Dependent care reimbursement account and backup child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• Nine occasional absence days each year, unless otherwise required by law, depending on eligibility.
• 15 to 25 vacation days each year depending on career level and years of service, subject to eligibility.