Teller

Associated Bank•Ashland, WI

7d•$17 - $23

About The Position

Join Associated Bank as a Teller, providing exceptional service and support during customer interactions. In this front-line role, you will accurately process transactions, identify customer needs, and promote financial solutions that support clients’ goals. You will grow your banking knowledge while contributing to a collaborative team focused on integrity and community impact. The role also supports daily branch operations and helps customers use digital and self-service banking tools.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following policies and procedures.
Identify customer needs and refer customers to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns professionally and with care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including the Bank Secrecy Act.
Report suspicious activity to Financial Intelligence, customer complaints and procedure violations to management or HR, and ethical concerns through the Ethics Hotline as needed.