Teller

Bravera•Devils Lake, ND

12d•Onsite

About The Position

Bravera Bank is hiring a full-time Teller in Devils Lake, North Dakota. This customer-facing role is responsible for processing customer transactions quickly and accurately while maintaining a positive, professional image. The Teller provides exceptional service, communicates effectively with customers, and handles transactions and cash with care and attention to detail. The position also supports branch operations by following banking policies, regulations, and internal controls; assisting customers with account-related requests and problem resolution; and promoting Bravera Bank’s products and services. The Teller is expected to maintain confidentiality, participate in community activities, and help prevent and report suspicious or potentially illegal activity. Bravera describes itself as an employee- and director-owned company that invests in employee growth and development. The position offers a competitive compensation package, training opportunities, and tuition reimbursement.

Requirements

High school diploma or equivalent.
Less than one year of banking or customer service experience.
Ability to be an independent thinker.
Ability to handle customer transactions accurately and provide professional customer service.

Nice To Haves

One to two years of post-secondary education is preferred.

Responsibilities

Assist customers with accurate transaction processing and quality customer service.
Process commercial and personal deposits, loan payments, credit card payments and cash advances, savings bonds, cashier’s checks, check orders, telephone transfer requests, and Tax & Treasury deposits.
Accurately handle, maintain, and monitor the cash drawer.
Cross-sell bank products and services.
Follow current banking policies and regulations relating to deposits and withdrawals.
Monitor and verify internal control processes and procedures for the Teller area.
Open safe deposit boxes and follow applicable procedures.
Resolve customer problems.
Perform branch capture duties.
Process address changes and maintain CIF records.
Promote the organization in the community by participating in civic and community events, activities, committees, and organizations.
Maintain confidentiality and professionalism regarding employee and customer information and issues.
Contribute to the organization’s success by leveraging opportunities across Bravera Bank entities.
Follow banking rules and regulations, including Bank Secrecy Act requirements; proactively help prevent illegal activity, watch for potential fraud or money laundering, and report suspicious activity to the BSA Officer.