Part-Time Teller (20 Hours) - Hauppauge Branch
About The Position
The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day delivery of client-facing services and transaction processing, in coordination with the Customer Service function. The role aims to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions. The Teller serves as a first point of contact for Citi clients, handles banking transactions and cash, identifies product and service referral opportunities, and educates clients about digital and self-service options. The role also requires adherence to bank policies, operational controls, and regulatory procedures; resolution or escalation of client concerns; and maintaining knowledge of client accounts and Citi products and services. Employees are expected to fulfill client needs, provide an exceptional client experience, assess risk appropriately, safeguard the firm and client assets, comply with applicable requirements, and escalate, manage, and report control issues transparently. This is a part-time position at the Hauppauge branch, with 20 hours indicated in the job title. The listed hourly rate is $20.00–$24.98. The annual salary range shown applies to full-time positions and will be prorated for part-time hires. The posting also notes that eligible employees may receive incentive and retention awards and may have access to benefits, with offerings varying by jurisdiction, job level, and hire date.
Requirements
- Demonstrated sales and customer service experience.
- Money handling experience.
- Effective problem-solving and communication skills.
- Ability to work well in a team-oriented environment.
- High school diploma or equivalent.
Nice To Haves
- Previous relevant experience preferred.
Responsibilities
- Serve as the first point of contact for Citi clients and provide friendly, efficient customer service.
- Perform accurate banking transactions, including managing branch cash supply, handling incoming and outgoing cash deposits, and maintaining branch vault cash.
- Identify opportunities to refer clients to new products and services based on their financial goals.
- Educate clients about Citi digital and self-service opportunities.
- Follow bank policies, operational controls, and regulatory procedures to protect client and bank assets.
- Address client needs and manage client issues or concerns, escalating them when needed.
- Maintain working knowledge of client accounts and new and existing products and services.
- Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws and policies, exercise sound ethical judgment, and escalate, manage, and report control issues transparently.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off, including planned vacation and unplanned sick leave
- Paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
