Part-Time Teller (20 Hours) - Chatsworth Branch

Citi • Los Angeles, CA

2d • $20 - $24 • Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day delivery of client-facing services and transaction processing, in coordination with the Customer Service function. The overall objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions. The role is part-time, scheduled for 20 hours, at Citi’s Chatsworth branch.

Employees are expected to fulfill clients’ needs while providing an exceptional client experience, measured using specific metrics. They must also appropriately assess risk in business decisions, protect the firm’s reputation and the assets of Citi and its clients, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues. Other job-related duties may be assigned as required.

Requirements

• Demonstrated sales and customer service experience.
• Money-handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• Previous relevant experience is preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions, including managing the branch’s cash supply, processing incoming and outgoing cash deposits, and maintaining branch vault cash.
• Identify opportunities to refer clients to new products and services based on their financial goals.
• Educate clients about Citi’s digital and self-service opportunities.
• Follow bank policies, operational controls, and regulatory procedures to safeguard client and bank assets.
• Ensure client needs are met, manage client issues and concerns effectively, and escalate them as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Assess risk appropriately, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED