Part-Time Teller (20 Hours) - Lynbrook Branch

Citi • Lynbrook, NY

2d • $20 - $25 • Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day client-facing services and transaction processing, in coordination with the Customer Service function. The overall objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions. The position is part-time at the Lynbrook branch, with 20 hours indicated in the job title. Additional job-related duties may be assigned as required.

Requirements

• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• Previous relevant experience preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and create a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions, including managing the branch cash supply, processing incoming and outgoing cash deposits, and maintaining branch vault cash.
• Identify opportunities to refer clients to new products and services based on their financial goals.
• Educate clients about digital and self-service opportunities offered by Citi.
• Follow bank policies, operational controls, and regulatory procedures to protect client and bank assets.
• Ensure client needs are met, manage client issues and concerns, and escalate them as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Provide an exceptional client experience while fulfilling clients’ needs; performance is measured using specific metrics.
• Assess risk in business decisions, consider the firm’s reputation and the protection of Citigroup, its clients, and assets, comply with applicable laws, rules, and regulations, follow policy, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED