Part- Time Teller

Wellby Financial•Pearland, TX

7d•Onsite

About The Position

The Teller performs member banking transactions, educates members about available banking services, and communicates banking products while providing excellent member service. Duties include processing deposits, withdrawals, and other financial interactions. The role may support and cover other branches and perform related teller duties as assigned. This is a part-time, hourly, non-exempt position with no supervisory responsibilities. Work is generally routine and governed by established procedures and/or the Branch Manager; work is periodically reviewed for accuracy, completion, and compliance.

Requirements

High school diploma or equivalent.
Previous cash-handling experience.
Previous experience working directly with the public.
Ability to support other branches based on business needs.
Knowledge of basic mathematics, bank security measures, fraud detection and prevention, business English, retail banking products and practices, and applicable regulations.
Ability to use a personal computer and Microsoft Office Suite, learn new software, and operate general office equipment.
Strong member-service skills and the ability to recognize questionable or fraudulent transactions.
Ability to communicate clearly and accurately, orally and in writing; act with integrity; work in a fast-paced team environment; and coordinate concurrent activities.
Ability to remain stationary frequently, stand for extended periods, perform common branch movements and equipment use, observe details at close range, and occasionally lift up to 25 pounds.

Nice To Haves

At least one year of experience in member service, financial services, or similar retail experience.

Responsibilities

Exhibit Wellby Core Values and contribute to a positive team and member experience.
Build positive member relationships by creating exceptional experiences and making members feel valued.
Welcome members as they enter the branch, manage lobby traffic, check members into the waiting queue, and schedule or cancel appointments.
Identify changes in members’ financial situations and banking needs, and recommend relevant solutions.
Recommend and assist members with technology solutions such as online banking and mobile applications.
Respond promptly to requests from members and other team members.
Cash checks and disburse funds after verifying signatures and sufficient funds.
Accept deposits and confirm transaction accuracy.
Prepare, verify, and issue cashier’s checks, bank and personal money orders, and similar instruments.
Enter transactions into the bank’s recordkeeping system and produce member receipts.
Evaluate checks for endorsements, dates, identification, bank names, and legality.
Balance cash drawers at the end of shifts and accept and count daily inventories of cash, drafts, and travelers’ checks.
Maintain accountability for the vault and dual-control access at the branch.
Maintain a work area that protects negotiable instruments and confidential records.
Prepare money for deposit or shipment to branch banks or the Federal Reserve Bank, and order cash supplies to meet daily needs.
Follow branch security policies, including opening and closing procedures.
Implement Bank Secrecy Act and Wellby compliance processes, including completing and submitting Currency Transaction Reports, recognizing unusual financial activity, and reporting or documenting suspicious activity as appropriate.
Complete mandatory compliance testing by deadlines.
Support other branches based on business needs and perform other related duties as assigned.