Teller - Part-Time

Members 1st Federal Credit Union•York, PA
•Onsite

About The Position

The Teller provides accurate and efficient processing of members’ financial transactions to support high member satisfaction and accurate account records. The role contributes to department and organizational sales goals by identifying members’ product and service needs and offering solutions from established processes and procedures. It provides banking services, facilitates member transactions, promotes Members 1st and its services, supports customer service and general branch operations, and performs member account transactions, product and service education, balancing, and end-of-day procedures. The position has moderate supervision and no budgetary responsibilities.

Requirements

  • For Teller I level: 0–1 year of progressive retail financial or customer service experience.
  • For Teller III level: At least 3 years of retail banking or credit union experience, including cash handling, customer service, and understanding financial services regulatory policies and compliance.
  • For Teller III level: At least 2 years of financial experience identifying and promoting products and services to meet member or customer needs.
  • General and business knowledge equivalent to a high school diploma.
  • Ability to communicate effectively in English, orally and in writing.
  • Good communication and interpersonal skills.
  • Thorough knowledge of credit union products, services, policies, and procedures.
  • Familiarity with PCs and applicable software.
  • Decision-making ability to choose from options outlined in established procedures.
  • Normal courtesy and tact.

Responsibilities

  • Process members’ financial transactions accurately and efficiently.
  • Maintain accurate records of member accounts.
  • Identify members’ product and service needs and contribute to sales goals.
  • Provide banking services and facilitate member transactions.
  • Promote Members 1st, its services, and customer service.
  • Support general branch office operations and processing.
  • Educate members about Credit Union products and services.
  • Perform balancing and end-of-day procedures.
  • Use established processes and procedures to address member issues.

Benefits

  • Competitive pay
  • Healthcare
  • Paid benefits
  • Opportunities for professional advancement
  • Work-life balance
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