Teller - Part Time
About The Position
Greater Iowa Credit Union is seeking a part-time Teller to assist members and potential members with financial transactions and cross-sell credit union products and services. The position serves the Somerset Branch at 2623 Northridge Parkway, Ames, Iowa. The Teller processes member transactions such as deposits, withdrawals, and loan payments; sells money orders and traveler’s checks; and transfers funds as directed. The role also includes posting transactions, maintaining member records, welcoming members, providing routine information about services, directing members to the appropriate department, balancing the cash drawer and daily transactions, and completing miscellaneous administrative tasks. The schedule is Monday through Thursday, 11:00 a.m. to 5:30 p.m.; Friday, 11:00 a.m. to 6:00 p.m.; and rotating Saturdays, 9:00 a.m. to noon.
Requirements
- Six months to two years of similar or related experience.
- High school education or GED.
- Strong written and verbal communication skills in English and Spanish.
- Ability to use ten-key calculators and type on a computer keyboard by touch.
- Proficiency with Microsoft Word, Excel, and Outlook.
- Detail-oriented and accurate when proving cash at the end of the day and handling member accounts.
- Above-average math skills.
- Proven strong member service skills and diplomacy.
- Professional appearance, dress, and attitude.
- Courtesy, tact, and diplomacy in routine interactions with people inside and/or outside the organization.
Responsibilities
- Receive and process member financial transactions, including deposits, withdrawals, and loan payments.
- Sell money orders and traveler’s checks to members and transfer amounts between member accounts as directed.
- Post transactions to member accounts and maintain member records.
- Welcome members, provide routine information about services, and direct members to the appropriate department for specific information or service.
- Cross-sell credit union services.
- Balance the cash drawer and daily transactions.
- Perform miscellaneous tasks, including typing, filing, and computer input.
- Perform other duties as assigned.
- Provide friendly, professional, personal service to members and handle at least 150 transactions per day.
- Maintain accuracy, with no more than one posting error per month, and comply with the Over/Short policy.
Benefits
- Paid time off
- Paid holidays
- Group medical, dental, and vision plans
- Flexible spending accounts
- Lifestyle spending account
- Employer-paid life insurance and accidental death and dismemberment coverage
- Supplemental/voluntary life insurance
- Critical illness coverage
- Short-term and long-term disability coverage
- Education assistance reimbursement
- Student loan interest reimbursement
- 401(k) with a 6% company match
- Volunteer time off
- Logo wear
- Service awards
- Professional development opportunities
- Employee assistance program
- Fees waived on one checking and savings account
- Complimentary checks and a 3x5 safe deposit box
- Employee loan and credit card rewards
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
