Part Time Teller

PNC Bank•Tucson, AZ

13d•Onsite

About The Position

As a Part Time Teller in PNC's retail organization, based in Tucson, Arizona, you will provide customer experiences that support customers’ financial well-being and loyalty. You will process customer interactions, explain financial transaction options, identify banking opportunities, and make appropriate referrals to branch staff. The position is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role requires applying product and procedural knowledge to resolve customer problems, using technology and other resources to help customers manage transactions, and completing teller and branch operations accurately and efficiently. Employees are expected to focus on customer needs and manage risk in accordance with PNC’s Enterprise Risk Management Framework.

Requirements

Prior experience is not required.
No degree, high school diploma, GED, or significant experience or product knowledge is typically required for the primary duties.
Demonstrate skills and competencies including accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

Deliver customer experiences that support financial well-being and build customer loyalty.
Process a variety of customer interactions and explain available alternatives for financial transactions.
Identify banking opportunities and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Educate customers about managing financial transactions through technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee life insurance, subject to eligibility.
401(k) with PNC match, pension, and stock purchase plans, subject to eligibility.
Back-up child and elder care, subject to eligibility.
Adoption, surrogacy, and doula reimbursement, subject to eligibility.
Educational assistance, including select fully paid programs, subject to eligibility.
Wellness program with financial incentives, subject to eligibility.
Parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Seven occasional absence days each year, unless otherwise required by law, subject to eligibility.
Vacation accrual for part-time employees based on hours worked, including overtime; vacation may be used after 90 days of service.