Teller (Part Time)

Associated Bank•Rochester, WI

13d

About The Position

As a Teller at Associated Bank, you’ll provide exceptional service and support in every customer interaction. In this front-line role, you’ll accurately process transactions, identify customer needs, and promote financial solutions that help clients achieve their goals. You’ll grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. The position also supports daily branch operations and helps customers use digital and self-service banking tools. Associated Bank emphasizes an inclusive, respectful culture where colleagues’ perspectives are valued and development is encouraged. The bank serves communities throughout Wisconsin, Illinois, Minnesota, and Missouri. Applicants must represent themselves and their own experiences during recruiting and hiring; new hires undergo a thorough background check.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.
Ability to represent yourself and your own experiences during the recruiting and hiring process.
New hires must undergo a background check.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service consistent with Associated Bank’s brand promise.
Process customer transactions accurately and efficiently while following policies and procedures.
Identify customer needs and refer customers to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns professionally and with care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity to Financial Intelligence; report customer complaints and procedure violations to management or HR; and report ethical concerns through the Ethics Hotline as needed.