Teller (Part-Time)

Associated Bank•Glendale, WI

About The Position

Associated Bank is hiring a part-time Teller to provide exceptional customer service and support in a front-line banking role. The Teller processes customer transactions accurately, identifies customer needs, promotes relevant financial solutions, and helps customers use digital and self-service banking tools. The role also supports daily branch operations and collaborates with colleagues across branches to provide seamless service. The position requires compliance with applicable policies, procedures, laws, and regulations, including reporting suspicious activity, customer complaints, procedure violations, and ethical concerns.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service consistent with Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following policies and procedures.
Identify customer needs and refer customers to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns professionally and with care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.