Savanna Teller

R I A FEDERAL CREDIT UNION • Savanna, IL

7d • $15 - $22 • Onsite

About The Position

At R.I.A. Federal Credit Union, a Teller’s primary focus is improving members’ financial well-being by building relationships, handling members’ finances and data with integrity, and taking action to address their needs. Tellers maintain knowledge of products and services to educate members and prospective members, provide a pleasant in-person experience, and support branch operations. They perform financial transactions, help with opening and closing procedures, identify opportunities to improve members’ financial well-being, and refer members to the appropriate teams. The role requires adherence to compliance, safety, and security requirements, as well as careful and secure cash handling. This is a full-time position at the Savanna branch in Savanna, Illinois. Normal credit union hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m., Friday, 8:00 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 12:00 p.m.; hours for this position reflect branch attendance and may vary based on job-related requirements. Travel is less than 10%.

Requirements

• High school graduate or GED.
• Experience in banking and/or customer service is preferred.
• Basic math skills; ability to type, count, and use a calculator.
• Ability to maintain confidentiality and follow compliance, safety, and security requirements.
• Strong ethical practices and integrity; trustworthy and dependable.
• Attention to detail, accuracy, and solid organizational skills.
• Strong written and verbal communication and public relations skills, including listening for understanding.
• Respectful, cooperative, collaborative, and able to work as part of a team.
• Adaptable, able to learn and evolve, take initiative, problem-solve, and multitask.
• Helpful attitude, dedication, and ability to build relationships and provide exemplary customer service.
• Ability to spend considerable time sitting at a desk and working on a computer, regularly answer phone calls, and interact with employees at all levels.
• Ability to occasionally lift and move up to 25 pounds.

Nice To Haves

• Experience in banking and/or customer service.

Responsibilities

• Maintain knowledge of products and services and educate members and prospective members about them.
• Interact with members and prospective members regarding deposit and loan accounts, creating a pleasant in-person experience.
• Participate in branch team interactions, meetings, and continuing education.
• Perform banking transactions, including deposits, withdrawals, loan payments, check cashing, transfers, and other financial transactions.
• Assist with branch opening and closing procedures, which may include processing checks, night drops, and stocking supplies.
• Identify opportunities to improve members’ financial well-being and refer members to the appropriate teams for additional products or services.
• Follow compliance, safety, and security rules and regulations.
• Maintain the security of the work area and keep it organized and neat.
• Balance and handle cash safely and securely.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED