Teller

Associated Bank•New London, WI

7d•$17 - $23

About The Position

Join Associated Bank as a Teller, providing exceptional service and support during customer interactions. In this front-line role, you will process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals. You will grow your banking knowledge while contributing to a collaborative team that values integrity and community impact. The role also supports daily branch operations and requires compliance with applicable enterprise policies, procedures, laws, and regulations, including Bank Secrecy Act requirements. The Teller is responsible for reporting suspicious activity, customer complaints, procedure violations, and ethical concerns through the appropriate channels. Associated Bank may use AI or automated technologies to assist with organizing and analyzing applicant information, but personnel make hiring decisions. Associated Bank is an equal opportunity employer and provides accommodations during the application, interview, and hiring process.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following all policies and procedures.
Identify customer needs and refer them to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns with professionalism and care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns through the appropriate channels.