Teller I
WestStar Bank • El Paso, TX12d • Onsite
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Teller I
WestStar Bank•El Paso, TX
•Onsite
About The Position
The Teller I operates a teller window and provides prompt, efficient, accurate customer service while representing the Bank in a courteous and professional manner. The role requires attentiveness to customer needs and a willingness to cross-sell or refer customers to appropriate staff, while meeting WestStar Bank’s service and sales expectations. The position performs a range of teller transactions and requests, maintains accuracy and security of bank assets, follows assigned-location opening and closing procedures, and complies with applicable regulations, bank policies, and security procedures. Other duties may be assigned.
Requirements
- At least one year of teller or equivalent experience in a financial institution.
- High school diploma or equivalent.
- Ability to operate a teller terminal and other standard office equipment.
- Ability to communicate effectively with customers in a positive manner.
- Ability to accurately handle heavy cash flow.
- Successful completion of teller training and any other compliance training deemed necessary by the Bank.
- Ability to lift 50 lbs.
- Ability to stand throughout the work shift.
Responsibilities
- Accept deposits, verify cash and endorsements, and issue receipts.
- Answer customer inquiries and provide account balances when requested.
- Perform check-cashing and savings bond redemption services.
- Sell Cashier’s Checks and U.S. Savings Bonds.
- Accept commercial loan, installment loan, and Treasury Tax payments.
- Accept wire transfer, stop payment, and address change requests.
- Process Visa/MasterCard and Discover card cash advance transactions.
- Maintain a high level of accuracy and security of bank assets.
- Promote and cross-sell the Bank’s products and services as opportunities arise.
- Follow opening and closing procedures at the assigned location.
- Know and comply with Regulation CC, the Bank Secrecy Act, and the Gramm-Leach-Bliley Act.
- Know bank policies and security equipment related to teller operations.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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