Teller II (Float)

Centennial Bank•Sherwood, AR

12d

About The Position

The Teller II (Float) conducts banking transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards, safeguards assigned bank assets, and contributes to bank growth by promoting and cross-selling products and services. The position requires floating or traveling to different branch locations as needed and frequent use of a vehicle during and sometimes after business hours. It is classified as safety sensitive. The role handles cash and negotiable items; loan payments, deposits, withdrawals, and transfers; teller station setup, closing, and balancing; sales of monetary instruments; teller-area upkeep; and cross-selling. It follows account-protection limits and bank policies, assists with balancing vaults, ATMs, night drops, and coin machines, scans documents and proof work, applies judgment to holds and check-cashing decisions, and cross-trains to open basic consumer accounts. The employee must adhere to the work schedule, remain flexible in availability, maintain a professional attitude and appearance, complete assigned compliance training, and perform other assigned duties.

Requirements

High school education or GED, with emphasis in office skills, shop skills, or related areas, plus 12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.
Mental alertness and adaptability to office and field-area work routines.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and coworkers.
Ability to add, subtract, multiply, and divide, including using money and other forms of measurement.
Ability to understand and carry out simple multi-step instructions and handle standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing skills.
Availability to float between work locations as needed.
Flexible availability for the work schedule.
Ability to frequently lift and/or move up to 50 pounds and regularly lift and/or move up to 25 pounds.
Ability to perform the described physical activities, including talking or hearing continuously; standing, walking, sitting, handling objects, and reaching regularly; and stooping, kneeling, crouching, or crawling frequently.
Close vision.
Frequent use of a vehicle during and sometimes after business hours.

Responsibilities

Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Keep the teller area neat and well stocked.
Promote and cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine as assigned.
Assist with scanning bank documents and proof work.
Use judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and remain flexible in schedule availability.
Maintain a positive, friendly, and professional attitude and appearance.
Lift coin bags weighing up to 50 pounds.
Remain alert and work safely.
Complete required BSA/AML and other compliance training as assigned.
Perform other related duties as required or assigned.
Float between branch locations as needed and use a vehicle frequently during and sometimes after business hours.