Teller II (Float)

Centennial Bank•Little Rock, AR

11d

About The Position

The Teller II (Float) conducts customer transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling products and services. The position floats among different branch locations as needed and requires flexibility in work-schedule availability. It involves frequent use of a vehicle during and sometimes after business hours and is classified as safety sensitive.

Requirements

High school education or GED, with emphasis on office skills, shop skills, or similar, plus 12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.
Mental alertness and adaptability to office and field-area work routines.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and coworkers.
Ability to add, subtract, multiply, and divide, including using money and other forms of measurement.
Ability to use common-sense understanding to follow simple multi-step instructions and handle standardized situations with limited variables.
Basic skills in 10-key, spreadsheets, and word processing/typing.
Availability to float between work locations as needed and flexibility in work-schedule availability.
Ability to lift coin bags up to 50 pounds; the role also frequently requires lifting or moving up to 50 pounds and regularly up to 25 pounds.
Ability to perform the described physical activities, including standing, walking, sitting, handling items, reaching, and frequently stooping, kneeling, crouching, or crawling.
Ability to use a vehicle frequently during and sometimes after business hours.

Responsibilities

Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow limits established to protect customer accounts and maintain bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine as assigned.
Assist with proper scanning of bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and remain flexible in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Perform miscellaneous and other related duties as assigned.
Lift coin bags up to 50 pounds.
Remain alert and work safely.
Complete required BSA/AML and other compliance training as assigned.
Float between work locations as needed and use a vehicle frequently during and sometimes after business hours.