Teller II (Float)

Centennial Bank•Sherwood, AR

About The Position

The Teller II (Float) conducts customer transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling products and services. It requires floating or traveling to different branch locations as needed, with flexible availability for the work schedule. Frequent use of a vehicle during and sometimes after business hours is required, so the position is classified as safety sensitive.

Requirements

  • High school diploma or GED, or equivalent education and experience.
  • 12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.
  • Mental alertness and adaptability to office and field-area work routines.
  • Ability to communicate effectively and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and employees.
  • Ability to perform basic arithmetic, including calculations involving money and other measurements.
  • Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
  • Basic proficiency with 10-key, spreadsheets, and word processing/typing.
  • Availability to float between work locations as needed and flexibility in work-schedule availability.
  • Ability to frequently use a vehicle during and sometimes after business hours.
  • Ability to lift coin bags up to 50 pounds; the role also frequently involves lifting or moving up to 50 pounds and regularly lifting or moving up to 25 pounds.
  • Ability to meet the position’s physical requirements, including talking or hearing continuously; standing, walking, sitting, and using hands regularly; and stooping, kneeling, crouching, or crawling frequently.

Responsibilities

  • Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
  • Set up, close, and balance the teller station.
  • Record sales of monetary instruments.
  • Maintain a neat and well-stocked teller area.
  • Cross-sell bank products and services.
  • Follow limits established to protect customer accounts and support bank safety and soundness.
  • Adhere to bank policies and procedures.
  • Assist with balancing the vault, ATM, night drop, and coin machine as assigned.
  • Assist with scanning bank documents and proof work.
  • Exercise judgment when applying holds and making check-cashing decisions.
  • Cross-train to be available to open basic new consumer accounts.
  • Adhere to the work schedule and maintain flexible availability.
  • Maintain a positive, friendly, and professional attitude and appearance.
  • Perform miscellaneous duties and other related duties as assigned.
  • Lift coin bags up to 50 pounds.
  • Remain alert and work safely.
  • Complete required BSA/AML and other compliance training as assigned.
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