Teller
Columbia Bank • Ellensburg, WA12d • $18 - $20 • Onsite
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Teller
Columbia Bank•Ellensburg, WA
•$18 - $20•Onsite
About The Position
The Teller is typically the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and applicable banking regulations. The role also maintains and strengthens client relationships through meaningful conversations that uncover financial needs and identify appropriate products and services. The position is fully onsite at the posted location: 118 W 5th Ave, 1st Floor, Ellensburg, WA 98926. The pay range is $18.00–$20.00; the selected candidate’s rate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.
Requirements
- High school diploma or GED.
- Ability to learn and comply with bank policies, procedures, and systems.
- Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
- Ability and willingness to build relationships with clients and other bank associates.
Nice To Haves
- One year of previous banking or customer service experience.
- Bilingual ability.
Responsibilities
- Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
- Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
- Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
- Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in accordance with the bank’s Breakthrough Client Service Standards.
- Maintain current knowledge of Columbia Bank products, services, and changes to offerings.
- Discuss and uncover customers’ financial needs and offer appropriate products and services.
- Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.
Benefits
- Medical, dental, and vision plans for eligible associates.
- 401(k) retirement savings plan with employer match for qualifying associate contributions.
- Employee assistance program.
- Life insurance and disability insurance.
- Tuition assistance.
- Mental health resources.
- Identity theft protection.
- Legal support.
- Auto and home insurance.
- Pet insurance.
- Access to an online discount marketplace.
- Paid vacation, sick days, volunteer days, and holidays.
- Competitive incentive plan.
- Professional development through tailored premier banker programs.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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