Branch Teller I-Hire Ahead-Thousand Oaks-PT20hrs

Logix Federal Credit Union • Thousand Oaks, CA

1d

About The Position

The Branch Teller I assists credit union members with financial transactions, including deposits, withdrawals, and related services. The role answers member questions and concerns, identifies opportunities to recommend products and services, and generates referrals to business partners. The position requires accurate transaction processing, courteous member service, compliance with applicable regulations and credit union policies, and flexibility to work at any location as business needs dictate.

Branch hours are Monday through Thursday, 9:00 AM to 5:00 PM; Friday, 9:00 AM to 6:00 PM; and Saturday, 9:00 AM to 2:00 PM. The position is listed as PT20hrs. Pay is USD $21.00 per hour.

Requirements

• High school diploma or GED.
• At least 1 year to 24 months of customer service and/or cash handling experience.
• Working knowledge of Microsoft Office products, including Outlook, Word, and Excel.
• Detail orientation and ability to multitask in a fast-paced environment.
• Demonstrated ability to deliver consistently superior customer service.

Nice To Haves

• Recent cash-handling experience or previous teller experience preferred.
• Knowledge of the Symitar system is a plus.

Responsibilities

• Process member transactions efficiently, accurately, and promptly, including deposits, withdrawals, transfers, negotiable instruments, cash advances, stop payments, address changes, and wire transfers.
• Provide timely, courteous service by servicing or closing accounts and completing related documentation, issuing or re-pinning cards, and adding or updating joint owners and beneficiaries.
• Respond to member inquiries in person, by telephone, or by mail; resolve routine issues and direct complex issues to the appropriate management staff member.
• Participate in assigned employee development programs supporting sales and service excellence, continuous improvement, quality, and teamwork.
• Balance daily work.
• Perform operational activities in compliance with applicable laws and regulations, including Regulation CC and the Bank Secrecy Act, and with credit union policies and procedures.
• Perform routine office and clerical duties, such as requisitioning supplies and maintaining accurate, current files.
• Maintain the cash drawer within assigned cash limits and according to policy and procedures.
• Report to work on time as scheduled.
• Be flexible to work at any location at any time as business needs dictate.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED