Teller

IH Mississippi Valley Credit Union • Davenport, IA

12d • $15 - $16 • Onsite

About The Position

IHMVCU is seeking a member-focused Teller to help support members’ financial well-being, build lasting relationships, and enhance member satisfaction. The Teller creates a welcoming experience, processes financial transactions accurately, and provides personalized assistance to meet members’ needs. The position is based at the Davenport, East Kimberly Road location; occasional regional travel to assist other branch locations may be required. Candidates from varied professional backgrounds are welcome, including those new to financial services.

Requirements

• High school diploma or equivalent.
• Integrity and commitment to exceptional member service, with a genuine desire to help others.
• Ability to build rapport quickly, actively listen, and develop strong member relationships.
• Strong attention to detail and commitment to accuracy.
• Team-oriented approach and flexibility to adapt and support varied member needs in a fast-paced environment.

Nice To Haves

• Additional education in finance, business, or a related field.
• Relevant experience in customer support, problem solving, and providing quality service.

Responsibilities

• Listen to members’ needs, identify and assess potential solutions, and educate members about products and services such as deposit accounts, loans, and credit cards.
• Accurately and efficiently process deposits, withdrawals, transfers, loan payments, check cashing, and other transactions.
• Respond to member questions about account operations and service access; resolve account discrepancies; balance and reconcile; adjust account service features; and help members make effective use of available services.
• Follow cash, dual-control, and daily work documentation procedures, including balancing all work and the cash drawer daily.

Benefits

• Outstanding training and opportunities to learn new skills and grow personally and professionally.
• Competitive compensation.
• 401(k) with company match and profit sharing.
• Paid time off and paid holidays.
• Life insurance.
• Paid community volunteering.
• Education reimbursement.
• Fitness reimbursement.
• Health insurance, including dental and vision.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program (EAP).
• Access to a fitness center.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED