Teller I

First Financial Bank•Abilene, TX

11d•Onsite

About The Position

The Teller I processes financial transactions promptly and accurately while adhering to bank policies and procedures. The role prioritizes client needs, provides excellent customer service, communicates professionally with clients and colleagues, and maintains an understanding of banking products, services, systems, and procedures. The teller participates in job-specific and other bank training, including customer service training, and complies with BSA, AML, and other bank policies. The position supports the Customer Service First program and organizational values. Periodic travel to Abilene or other bank regions for training is required. Saturday and holiday work may be required depending on branch operating hours.

Requirements

High school diploma or GED.
A bachelor's degree, or six months of previous teller experience in the financial institution industry, or six months of previous cash-handling experience, including balancing a cash drawer, in a retail customer service environment.
Ability to maintain a high level of confidentiality.
Computer proficiency and familiarity with Microsoft programs.
Strong written and oral communication skills.
Ability to work in a fast-paced environment with frequent interruptions and little to no supervision.
Ability to work flexible and/or extended hours as business requires.
Ability to stand for most of the workday and lift, carry, or move boxes or bags of currency and coin weighing up to 60 pounds.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Process financial transactions promptly and accurately.
Adhere to bank policies and procedures.
Prioritize client demands and provide impeccable customer service.
Communicate professionally with clients and colleagues.
Maintain an understanding of banking products and services, company systems, and procedures.
Participate in job-specific and bank training programs, including customer service training.
Comply with BSA, AML, and other bank policies and procedures.
Participate in the Customer Service First program and support organizational values.
Travel periodically to Abilene or other bank regions for training.
Perform other duties as assigned.