Teller I

First Financial Bank•Bridgeport, CT
•Onsite

About The Position

The Teller I processes financial transactions promptly and accurately while following bank policies and procedures. The role prioritizes client needs, provides high-quality customer service, and communicates professionally with clients and colleagues. The teller is expected to understand banking products and services, as well as company systems and procedures, and to participate in job-specific and bank training, including customer-service training. The position also requires compliance with BSA, AML, and other bank policies, and active participation in the Customer Service First program. Other duties may be assigned. The position is located in Bridgeport, Texas. Periodic travel to Abilene or other bank regions for training is required. Saturday and holiday hours may be required depending on the branch’s operating hours. The work can be mentally and physically stressful and involves standing for most of the workday and lifting, carrying, or moving currency and coin weighing up to 60 pounds.

Requirements

  • High school diploma or GED, with a bachelor's degree or qualifying experience accepted as specified in the posting.
  • At least one of the following: a bachelor's degree; six months of previous teller experience in the financial institution industry; or six months of previous cash-handling experience, including balancing a cash drawer, in a retail customer-service environment.
  • Ability to maintain a high level of confidentiality.
  • Computer proficiency and familiarity with Microsoft programs.
  • Strong written and oral communication skills.
  • Ability to work in a fast-paced environment with frequent interruptions and little to no supervision.
  • Ability to work flexible and/or extended hours as business requires.
  • Ability to stand for most of the workday and lift, carry, or move currency and coin weighing up to 60 pounds.
  • Ability to travel periodically to Abilene or other bank regions for training.
  • Availability for Saturday and holiday hours when required by the branch's operating hours.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Process financial transactions promptly and accurately.
  • Strictly follow bank policies and procedures, including BSA and AML requirements.
  • Prioritize client demands and provide impeccable customer service.
  • Communicate professionally with clients and colleagues.
  • Maintain an understanding of banking products and services, company systems, and procedures.
  • Participate in job-specific training and bank training programs, including customer-service training.
  • Actively participate in the Customer Service First program and support organizational values.
  • Travel periodically to Abilene or other bank regions for training.
  • Perform other duties as assigned.

Benefits

  • The company states it invests in employee development and provides a dynamic work environment where employees are challenged, valued, and empowered.
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