Part Time Teller

PNC•Beech Grove, IN

12d•Onsite

About The Position

As a Part Time Teller within PNC's retail banking organization, the employee is based in Beech Grove, Indiana. The role delivers a customer experience intended to improve customers' financial wellbeing and loyalty while increasing share of wallet. It handles a variety of customer interactions, explains financial transaction alternatives, identifies banking opportunities, and makes appropriate referrals. PNC describes this as an in-office position and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
No degree, high school diploma, or GED is required for roles at this level; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Spanish speaking is preferred.

Nice To Haves

Spanish speaking.
Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver a customer experience aimed at improving customers' financial wellbeing and creating loyalty while increasing share of wallet.
Process a variety of customer interactions and educate customers on available alternatives for financial interactions.
Identify banking opportunities during customer interactions and refer customers to branch staff as appropriate.
Perform lobby engagement activities, connect with customers, and position PNC products to meet their needs.
Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee life insurance, subject to eligibility.
401(k) with PNC match, pension, and stock purchase plans, subject to eligibility.
Back-up child and elder care, subject to eligibility.
Adoption, surrogacy, and doula reimbursement, subject to eligibility.
Educational assistance, including select programs fully paid, subject to eligibility.
Wellness program with financial incentives.
Parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Seven occasional absence days each year, unless otherwise required by law, subject to eligibility.
Part-time employees accrue vacation time based on hours worked in the current calendar year, including overtime, for use after 90 days of service.