Float Teller/Member Service Representative

MTC Federal Credit Union•Asheton Springs, SC

About The Position

MTC Federal Credit Union is seeking a friendly, detail-oriented Float Teller/Member Service Representative to support multiple branch locations. The role assists members with financial transactions and provides exceptional, personalized service while building relationships across different branches. Hours vary between 7:15 a.m. and 6:30 p.m., Monday through Friday. The position processes and verifies member transactions, handles cash and negotiable instruments, balances the cash drawer, and maintains accurate account records. It also involves greeting members, sharing information about products and services, identifying products that may meet member needs, completing administrative tasks, and traveling to branches as needed. The successful candidate is dependable, accurate, adaptable, professional, and committed to confidentiality and teamwork.

Requirements

  • Six months to two years of similar or related experience.
  • High school education.
  • Strong attention to detail and accuracy.
  • Excellent interpersonal and communication skills.
  • Ability to adapt quickly to different branch environments.
  • Basic computer and data entry skills.
  • Professional appearance and dependable attendance.
  • High integrity and ability to maintain confidentiality.

Nice To Haves

  • Previous cash handling, teller, or customer service experience.

Responsibilities

  • Process member transactions accurately, including deposits, withdrawals, and loan payments.
  • Handle cash transactions and negotiable instruments such as money orders and cashier's checks.
  • Balance the cash drawer and daily transactions accurately.
  • Verify and post transactions to member accounts and maintain accurate records.
  • Greet members and provide information about products and services.
  • Identify opportunities to recommend Credit Union products that meet members' needs.
  • Assist with filing, data entry, answering phones, and other administrative tasks.
  • Travel to and support various branch locations as needed.
  • Perform additional duties to support branch operations.

Benefits

  • Competitive paid time off and holidays.
  • Vision insurance.
  • Dental insurance.
  • Health insurance.
  • 401(k) matching and discretionary contribution.
  • 401(k).
  • Disability insurance.
  • Career advancement opportunity.
  • Competitive base pay and incentive plan.
  • Mileage pay.
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