Teller/Member Service Representative

Kohler Credit Union•Sheboygan, WI

6d•Onsite

About The Position

Kohler Credit Union is hiring a full-time Teller/Member Service Representative at its Taylor Drive Branch in Sheboygan, Wisconsin. The role pays $19.15–$21.40 per hour and offers a predictable schedule with rotating Saturday shifts and holidays off. Previous banking experience is not required; training and support are provided. The representative serves as a trusted resource for members by handling everyday financial transactions, answering questions, and recommending products and services suited to members’ needs. The role works closely with teammates to deliver an exceptional member experience while maintaining accuracy, security, and compliance.

Requirements

High school diploma or GED.
Strong communication, math, and computer skills.
Excellent attention to detail and accuracy.
A positive, professional, and team-oriented attitude.
Ability to learn new systems and manage multiple priorities.
Dependable, detail-oriented, adaptable, and passionate about helping others.
Authorization to work in the United States without current or future sponsorship.

Nice To Haves

Previous customer service or cash-handling experience is preferred but not required.

Responsibilities

Provide friendly, personalized service and build strong relationships with members.
Process deposits, withdrawals, payments, transfers, and other financial transactions accurately.
Balance cash drawers and follow established cash-handling, security, and compliance procedures.
Answer member questions and assist with account and financial service needs.
Identify opportunities to recommend products and services that align with members’ goals.
Communicate with members and coworkers in person, by phone, and through email.
Participate in ongoing training to expand knowledge of banking, financial products, and credit union operations.