Float Teller/Member Service Representative

MTC Federal Credit Union • Greenville, SC

9d • Onsite

About The Position

MTC Federal Credit Union is seeking a friendly, detail-oriented Float Teller/Member Service Representative to support multiple branch locations. The role assists members with financial transactions and provides personalized service while building relationships across branches. Hours vary from 7:15 a.m. to 6:30 p.m., Monday through Friday.

The position processes member transactions, handles cash and negotiable instruments, balances cash drawers, maintains accurate account records, and shares information about the credit union’s products and services. It also involves administrative support, travel between branch locations as needed, and other duties that support branch operations.

Success in the role means delivering professional, personalized service; accurately processing transactions and balancing the cash drawer; resolving member inquiries; recognizing opportunities to support members’ financial needs; and demonstrating reliability and teamwork.

Requirements

• Six months to two years of similar or related experience.
• High school education.
• Previous cash handling, teller, or customer service experience is preferred.
• Strong attention to detail and accuracy.
• Excellent interpersonal and communication skills.
• Ability to adapt quickly to different branch environments.
• Basic computer and data entry skills.
• Professional appearance and dependable attendance.
• High integrity and ability to maintain confidentiality.

Nice To Haves

• Previous cash handling, teller, or customer service experience.

Responsibilities

• Process member transactions accurately, including deposits, withdrawals, and loan payments.
• Handle cash transactions and negotiable instruments such as money orders and cashier checks.
• Balance the cash drawer and daily transactions accurately.
• Verify and post transactions to member accounts while maintaining accurate records.
• Greet members and provide information about products and services.
• Identify opportunities to recommend credit union products that meet member needs.
• Assist with administrative tasks, including filing, data entry, and answering phones.
• Travel to and support various branch locations as needed.
• Perform additional duties to support branch operations.
• Resolve member inquiries efficiently and effectively.

Benefits

• Competitive paid time off
• Paid holidays
• Vision insurance
• Dental insurance
• Health insurance
• 401(k) matching and discretionary contribution
• Disability insurance
• Career advancement opportunities
• Competitive base pay and incentive plan
• Mileage pay

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED