Teller II

Centennial Bank•Jacksonville, AR

12d

About The Position

The Teller II conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling bank products and services. The employee may be required to work at an alternative location within the region or market and must be flexible in work-schedule availability.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
12–18 months of related experience and/or training.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Ability to add, subtract, multiply, and divide, including using money and other forms of measurement.
Ability to use common-sense understanding to carry out simple, multi-step instructions and handle standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing skills.
Ability to regularly lift up to 25 pounds and frequently lift up to 50 pounds, including coin bags up to 50 pounds.
Close vision sufficient for computer, equipment, and other duties requiring clear vision within two feet or less.

Responsibilities

Receive cash and handle cash payouts, negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with proper scanning of bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexibility in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work in a constant state of alertness and in a safe manner.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.